Legal notice

Last updated: 17 October 2026

1. Website Identification

This Legal Notice provides general information about the Pervano online store, its website, contact channels, and the terms applicable to accessing its content.

Website / Store Name: Pervano
Website Domain: pervano.uk
Business Activity: Online retail of men's clothing
Target Market: United Kingdom
Customer Support Email: support@pervano.uk
Customer Support Telephone: +44 158 053 1368

2. Business Operator

The Pervano webshop is operated by the legal person or business responsible for selling products through the website.

Important: Complete this section with the actual seller's legal details before publishing.

  • Legal business name: [Insert registered company name or the full legal name of the individual seller]

  • Business type: [Insert the applicable legal structure]

  • Registered company number: [Insert if applicable]

  • Registered office: [Insert the registered office if applicable]

  • Business correspondence address: [Insert the appropriate business address]

  • VAT registration number: [Insert if registered and applicable]

If Pervano is operated by an individual who is not trading through a registered company, the notice should accurately identify that individual and provide the business information required by applicable law.

A trading name alone may not be sufficient to satisfy every legal disclosure obligation.

3. Warehouse and Returns Address

The following address is provided for warehouse and returns purposes:

Pervano Warehouse / Returns Address
57 Wheatfield Way
Cranbrook TN17 3NB
United Kingdom

This address should not be represented as the registered office or principal business address unless that is factually correct.

Customers should contact support@pervano.uk before sending returns to confirm the appropriate return procedure and destination.

4. Contact and Customer Service

Customers may contact Pervano using the following details:

Email: support@pervano.uk
Telephone: +44 158 053 1368

Customer service opening hours:

  • Monday to Friday: 09:00–17:00 GMT.

  • Saturday and Sunday: Closed.

We aim to assist with product enquiries, order information, delivery issues, payment questions, returns, refunds, and general website enquiries.

5. Purpose and Scope of the Website

Pervano operates an online webshop offering men's clothing to customers in the United Kingdom.

The website provides product information, prices, shopping functionality, checkout facilities, and customer service information.

Product listings are intended to help customers understand the items available for purchase. Customers should review the relevant descriptions, sizing details, material information, and other specifications before ordering.

The availability of individual products, sizes, colours, and styles may change over time.

6. Accuracy of Website Information

We take reasonable care to present accurate and current information on our website.

However, errors, omissions, technical issues, or temporary inconsistencies may occasionally occur in product descriptions, images, prices, stock information, or other website content.

If we discover a material error affecting an order, we will review the situation and take appropriate action in accordance with applicable law.

Nothing in this notice authorises us to disregard contractual obligations or statutory consumer rights.

7. Intellectual Property Rights

Unless otherwise indicated, original content published on the Pervano website, including text, graphics, photographs, logos, page layouts, and other materials, is owned by or used under licence by the relevant rights holder.

Unauthorised copying, distribution, modification, or commercial exploitation of protected material may infringe applicable intellectual property laws.

You may access and use website content for ordinary personal shopping purposes, subject to applicable law and any relevant permissions.

Third-party trademarks, names, and logos appearing on the website remain the property of their respective owners.

8. Website Use and Security

Visitors must use the Pervano website lawfully and responsibly.

You must not attempt to gain unauthorised access to website systems, interfere with website operations, introduce malicious code, or use the website for fraudulent or unlawful purposes.

We may take reasonable measures to maintain website security, investigate suspicious activity, and protect customers and business operations.

9. External Links and Third-Party Services

Our website may contain links to or integrations with external services, including PayPal, Shopify, delivery providers, and other third-party platforms.

These services may be governed by their own terms, privacy policies, and security arrangements.

Pervano does not control every aspect of third-party websites or services. However, the use of external providers does not remove any obligations that Pervano has under applicable law.

Customers should review relevant third-party terms when using external services.

10. Privacy and Personal Information

Personal information collected through the Pervano website is processed in accordance with our Privacy Policy and applicable data protection law.

Information may be processed when necessary to manage orders, receive payments, arrange delivery, provide customer support, maintain website security, and fulfil legal obligations.

Where consent is required for a particular processing activity, it will be obtained in accordance with applicable requirements.

For privacy enquiries, contact support@pervano.uk.

11. Consumer Rights

Pervano aims to provide clear information about products, payments, shipping, returns, and refunds.

Customers purchasing goods online may have statutory rights under applicable UK consumer protection legislation, including rights relating to faulty goods, goods that do not match their descriptions, and cancellation of certain distance purchases.

Nothing in this Legal Notice, our Terms of Service, or any other store policy excludes or restricts a right or remedy that cannot legally be excluded or restricted.

Customers should consult our Refund and Return Policy and Terms of Service for further information.

12. Applicable Law

The website and transactions are subject to the laws applicable to the relevant transaction and consumer.

Where appropriate, the laws of England and Wales may apply, without prejudice to mandatory consumer protections available to customers under the laws applicable to their circumstances elsewhere in the United Kingdom.

Any dispute will be handled by a court or other competent body with jurisdiction under the applicable rules.

13. Updates to This Legal Notice

We may update this Legal Notice to reflect changes to our business details, website operations, contact information, or legal obligations.

The most recent version will be published on this page with an updated revision date.

Customers are encouraged to review this page periodically.

14. Contact Information

For legal, administrative, or general website enquiries, contact:

Pervano

Email: support@pervano.uk
Telephone: +44 158 053 1368

Warehouse / Returns Address:
57 Wheatfield Way
Cranbrook TN17 3NB
United Kingdom

Customer service hours: Monday to Friday, 09:00–17:00 GMT. Closed on Saturdays and Sundays.

Publication note: The business operator's legal name, legal structure, and any applicable registration details must be completed before this notice is published. The warehouse address is not a substitute for legally required seller identification.